Solutions
WordPress Forms for Ecommerce
Online stores need enquiry, custom-order and support forms that connect to the tools already running the business — not another siloed inbox. Auto Form Builder is free: capture orders with live Calculation totals, take one-time payments with the Stripe Payments add-on (no plugin fee), store submissions on your WordPress site, and push data to Zapier, Make or GoHighLevel when you need deeper store automation. This guide covers forms that complement your store — Stripe Checkout for simple one-time charges; webhooks when you need your fuller commerce stack.
Forms ecommerce teams use
- Product and order request forms — Capture product selections, quantities and customer details — charge with Stripe Checkout for one-time payments, or connect another processor via webhook.
- Returns and support tickets — Structured returns and issue reports with order references, descriptions and file uploads for photos of damaged goods.
- Customer feedback forms — Post-purchase satisfaction surveys with star ratings — stored locally for product and service improvement reviews.
- Newsletter signup forms — Email list capture with consent checkboxes — webhook to your email platform when someone opts in.
Why ecommerce teams choose Auto Form Builder
- Webhooks send order requests, returns and signups to your stack instantly — Zapier, Make and GoHighLevel connect without custom plugin development.
- Order forms can show a live Calculation total and charge through Stripe Checkout for one-time payments — Auto Form Builder adds no transaction fee.
- File uploads let customers attach photos with return requests — configurable types and limits keep uploads secure on your server.
- Every feature is free — conditional logic for product variants, multi-step custom orders and submission export without a monthly form fee.
How to get started
- Install Auto Form Builder free from WordPress.org.
- Pick a form type — start from a use-case guide or build from scratch in the drag-and-drop editor.
- Customize fields, logic, notifications and styling to match your brand — no CSS required.
- Embed via shortcode, Gutenberg block or cross-site embed code on any page.
Recommended features & fields
Features
- Form Webhooks & Integrations — Push submissions to inventory, helpdesk or email tools the moment they arrive — critical when order volume spikes during sales.
- Conditional Logic — Show size, color or customization fields only when the selected product requires them — one form covers multiple SKUs.
- Form Submission Management — Tag and filter returns versus general enquiries in one dashboard — export open tickets for weekly ops review.
- Spam Protection — Keep bot submissions off public support forms with reCAPTCHA or Turnstile without slowing genuine customers.
Fields
- Dropdown Field — Product or issue-type dropdowns standardize values for webhook mapping and dashboard filters.
- File Upload Field — Photo attachments for damaged-item claims — set allowed image types and size limits.
- Email Field — Customer email for order updates and return confirmations — required and validated on submit.
FAQ
Can it connect to my store tools?
Yes — webhooks send submissions to Zapier, Make or GoHighLevel and from there to your helpdesk, CRM or email platform.
Can I collect orders?
Yes — capture order details with optional live totals, take one-time payment with the free Stripe Payments add-on, or connect another processor via webhook. Recurring billing and full store catalogs are outside this release.